The kind of problems we can help you solve using database applications
Is your IT investment more of a long-term liability, forcing you to pump out large sums of money now and again, and yet at the same it's unable to resolve your operational issues? Unless you take action to configure or develop appropriate systems which can work with your human resources, information and service delivery will continue to give you headaches.
These are the kind of problems we have solved for other organizations. Could these be some of the issues that are bothering you and your organization?
1. "I hope some day we will be able to send monthly statements to thousands of customers without the hassle of printing and physical deliveries."
2. "We have thousands of people living in different parts of the world asking for reports and information, can IT serve this audience without our constant involvement?"
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3. "For the thousands of subscribers to our medical scheme, how can we ensure that doctors and other medical service providers decline or provide services depending on the member's account balance?"
4. "Because we serve the public we have millions of requests asking for bills or some form of monthly statement. Is there a better way of serving our customers, that will also reduce our monthly expenses on preparing and dispatching bills? Printer cartridges are quite expensive, you find that by the end of the year we'll have actually purchased over 10 standard PCs but in the form of printer cartridges and ribbons"
Click here to see how database applications cleared the obstacles faced by these organizations.
5. "Our operations are information intensive, we work with various partners and stakeholders in the region and abroad, and we wish there was a way of collecting data from remote locations, assemble them into reports and make those reports and statistics available to our staff, partners and stakeholders at the press of a button. We want to provide this information in an interactive way, not the usual static reports provided on most websites."
6. "Our banking operations generate substantial records and documents. We need to know who accessed which information and when. Easy and flexible access to internal records and documents will improve bank operations many times over. But we also need to maintain confidentiality and ensure that staff is only provided with the records and information according to their seniority. Can IT resolve these issues?"
Here is the kind of application for providing access to confidential records and documents without compromising on security
7. "Our members, 1 000 or so, provide various reports and information to the Authorities on a regular basis to justify refunds worth K100 million kwacha or even more. We want technology to help them provide comprehensive records and reports that clearly explain their refund claims. We could improve their cash flow because then they would get refunded in less than 4 weeks instead of the usual 4 months or even more."
8. " We collect water levels, electricity or any other readings from all corners of the country through our agents and branches. We want to see this information in real-time as the various stations or braches receive the readings. Why should we wait for the readings to be passed on to Head Office?"
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